Refund policy

Refunds

• We do not offer refunds on any products purchased.
  
• If you receive an item with a genuine quality issue, please notify us within 48 hours of delivery.
  
• Once the issue is verified, we will either replace the product or provide store credit.
  
• Replacements or store credit will be processed within 7 days of approval.

     

Alterations

• As all our garments are made to order, we do not offer exchanges or returns once an order is confirmed.
  
• We recommend referring to our size chart before placing your order.
  
• If you need help selecting the correct size, please contact our customer care at +91 9029026113 before placing your order.
  
• We are happy to assist with alterations for made-to-measure orders.
  
• The shipping cost to send the garment to our warehouse for alteration will be borne by the customer.
  
• The return delivery cost after the alteration is completed will be borne by us.
  
• For alteration requests, please email us at kavitadstudio@gmail.com.

 

You may also call our customer care at +91 9029026113, monday to saturday, 10:00 am to 7:00 pm ist (excluding national and public holidays), and our team will be happy to assist you.